PAS 43 Standardized Dispatch

Clear, Rapid & Dependable Recovery Protocol

When your vehicle breaks down, seconds count. Here is our step-by-step procedure from the moment you call our 24/7 desk until you and your vehicle are safely at your destination.

From Emergency Call to Safe Arrival

No memberships, no complicated apps, no automated call centres. Just direct communication with real controllers.

01

Call with Vehicle & Location

Call our direct operations desk on 07701 392285 or share your live GPS coordinates via WhatsApp. Inform our controller of your vehicle make, model, and the nature of the breakdown.

02

Guaranteed Quote & Live Dispatch

We calculate your exact upfront fixed price with zero hidden callout penalties. Our closest GPS-tracked recovery transporter is assigned and given immediate priority route clearance. Average Kent arrival: 30–45 minutes.

03

Professional Loading & Transit

Our certified recovery operator arrives in full Chapter 8 livery. Your vehicle is safely loaded onto our hydraulic tilt-and-slide bed. You and your passengers travel comfortably in our transporter cab directly to your home, garage, or dealership.

UK National Highways PAS 43 Compliance

PAS 43 is the UK national management system specification for the safe working of roadside recovery operations. At Gravesend Car Recovery, strict adherence to PAS 43 guidelines protects motorists, roadside workers, and general road users.

  • Chapter 8 reflective chevron livery on all fleet trucks
  • 360-degree LED rooftop warning lightbars
  • High-visibility EN ISO 20471 compliant technician gear
  • Annual LOLER winch and hydraulic certification
Call Us For Immediate Roadside Assistance